Provision of Microsoft Dynamics Programme Lead services

• Systeam retained responsibility for the delivery of the Microsoft technology stack including Dynamics Customer Relationship Management (Silverbear), SharePoint, Outlook and Lync in phase 1.
• Established full project governance structure including PMO, deployed a methodology combining Agile and Waterfall, and recruited a delivery team.
• Systeam were used as business lead in ensuring the business requirements are correctly defined and managed all supplier contact including commercials and contract negotiations, planning and resourcing.
• The IT transformation project formed only part of a large transformation programme within the BMA running across all aspects of BMAculture and performance. As such Systeam’s involvement involved large amounts of change management and communication into multiple stakeholders across the business.

THE BRITISH MEDICAL ASSOCIATION • March 2014 – October 2014