John spent 7 years of his career at a Solution Integrator, rising to Head of Professional Services, meaning John is ideally placed to form the bridge between provider and client and ensure equitable commercial and practical working practices between the parties. Systeam employs a small number of Administrative support staff and leverages an extensive network of independent industry experts on an as-needed basis to provide technical assistance to programmes.

• Systeam Solutions prides itself on providing targeted and cost-effective services, based on agreed deliverables, and charged at an hourly rate. Deliverables are agreed in advance, the effort needed is quoted in advance and charged for after successful delivery.

• Systeam charges its client purely for hours spent to deliver, not on total elapsed time as is the case when hiring a full-time contractor.